Store Experience Manager

At Lauren Nicole we create a unique store experience! We are looking for a Store Manager with an expertise in Store Experience.

This is a full-time position with Salary + Benefits.

Job Responsibilities include:

• Lead, mentor, and motivate our team regarding all aspects of the LN Customer Experience for “Hosting The Party” by exhibiting excellent floor presence.
• Train and coach our team on upholding store standards so customers can easily visualize our styles and style suggestions throughout the day while maintaining a visually pleasing store front with cleaning, straightening etc.
• Be an expert in current trends and LN styling to not only assist with styling customers but to train and motivate the team to do so as well.
• Prioritize employee development to ensure brand knowledge on product fit and styling to inform and inspire the customer.
• Demonstrate entrepreneurship to connect with the customers and create business through interactions and social media connections.
• Identify regular customers and create a relationship with them, set up styling sessions, and bring our team in on the fun!

• Schedule, recruit, hire, and retain top talent to build bench for the store.
• Maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Onboard and train all new hires to drive a strong brand, customer and store connection.
• Embody and represent the Lauren Nicole lifestyle while on the sales floor to lead the teams by example in policies and procedures.
• Team management - create an inclusive environment, be in tune with your team and create a relationship with each teammate. Continually develop key-holders and stylists within their roles as well as help them meet their professional goals.
• Give feedback to District Manager on how we can further develop each teammate in regards to promotions, demotions, transfers to other stores, etc in the future.
• Provide employees with timely and specific feedback to create a culture of action and accountability.
• Assist with Visual + Business Operations.
• Represent Lauren Nicole on the sales floor by driving engagement in each zone through communication, adaptability, and "Hosting the Party"
• Assist with Loss Prevention Awareness in the store by training and consistently developing the team on store awareness, customer service and follow up, fitting room procedures.

Preferred Qualifications:

• A love for the LN brand
• Bachelor's Degree Or Equivalent Experience
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Proven record of hiring and developing great talent
• Experience in coaching and conflict resolution
• Strong decision-making and multi-tasking capabilities
• Eagerness to learn and grow within the company

About Lauren Nicole:

We are a boutique with three Orlando locations in Thornton Park, Winter Park and Waterford Lakes.

If you would like to set up an interview please email your resume to hello@shoplaurennicole.com!